FAQ
1. What is spring water?
Spring water is derived from an underground formation from which water flows naturally to the surface of the earth. This water must be collected only at the spring or through a borehole tapping the underground formation feeding the spring.
2. What is the composition of spring water?
Spring water is a mineral-rich water and considered as one of the healthiest forms of natural water. It comes with trace elements and several minerals like bicarbonate, calcium, sodium, and magnesium which are essential for maintaining good health.
3. What are the health benefits of spring water?
The Bicarbonate coming Spring Water helps in maintaining the pH levels in the human body, while sodium helps the brain communicate with muscles and central nervous system.
4. Where do you deliver?
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5. Is there a minimum order?
We do not a minimum order but for orders worth $10 and above, we will deliver your order for free! Should your order fall below the amount needed to qualify for free delivery, a $4 delivery fee will apply. Make sure that your delivery address is within our covered area.
6. Is there a shipping fee?
Our Home Delivery service is available in key cities nationwide. We offer free shipping for a minimum purchase of $10.* For orders that will fall below the minimum amount required, a standard shipping fee of $4 will apply.
7. Can I return or exchange my order?
Our products go through thorough quality checking before delivery. Please double check the items upon receipt of your order to make sure that it is complete and of good quality.
8. What are the conditions for returning and exchanging my order?
You must report any concern regarding your order within five (5) days from the date of receipt of your order, together with a proof of purchase (through an invoice/receipt).